Unlocking

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Dovercourt
Posts: 2
Joined: Thu Sep 17, 2009 1:19 pm

Unlocking

Postby Dovercourt » Thu Sep 17, 2009 3:07 pm

How long does it take for support to answer e-mails?.I purchasedthe staking machine 3hrs ago and have got no answer.At the same time registered for the forum and got an e-mail with the link to confirm within minutes.I sent a copy of the receipt to support not yet had reply, anyone else had this problem?
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support
Site Admin
Posts: 615
Joined: Wed Jun 20, 2007 4:16 pm
Location: London

6 hours

Postby support » Thu Sep 17, 2009 6:28 pm

On this occasion 6 hours. You should try dealing with a very large software company.....Obviously we'd like to answer everything straight away but at the end of the day 6 hours is very good.

I can ensure you bad support is not something you will find endorsed by any other user on this forum !
Dovercourt
Posts: 2
Joined: Thu Sep 17, 2009 1:19 pm

Postby Dovercourt » Thu Sep 17, 2009 6:32 pm

Thanks for your reply I have unlocked and entering my data.
crossing

Postby crossing » Sat Sep 26, 2009 8:15 am

I have a message on this forum and no answear since 16 days..
If no answear to simple questions what support will be after buying....? None for sure as Dovercourt pointed out.

I think is a good think to stop this website at all , you confuse real punters .
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support
Site Admin
Posts: 615
Joined: Wed Jun 20, 2007 4:16 pm
Location: London

TSM hater !

Postby support » Sat Sep 26, 2009 10:07 am


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